Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.
When you visit our website, your IP address, start and end of the session will be recorded for the duration of this session. This is due to technical reasons and thus represents a legitimate interest in the sense of Art 6 Paragraph 1 lit f DSGVO. Unless otherwise regulated below, we do not process this data further.
If you contact us via the form on the website or by e-mail, your data will be stored for six months for the purpose of processing your inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
We would like to point out that for the purpose of an easier shopping process and for the later processing of contracts, the webshop operator uses cookies to store the IP data of the connection owner, as well as the name, address and credit card number [...] of the buyer.
The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfilment of our tax obligations.
After cancellation of the purchase process, the data stored by us will be deleted. In the case of a contract conclusion, all data from the contractual relationship will be stored until the end of the tax law retention period (7 years).
In addition, the data name, address, purchased goods and date of purchase are stored until the expiry of the product liability period (10 years). The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 para. 1 lit a (consent) and/or lit b (necessary for the performance of the contract) of the DSGVO.
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognize your browser on your next visit.
If you do not wish this, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases.
If you deactivate cookies, the functionality of our website may be limited.
Our website uses functions of the web analysis service. To this end, cookies are used to analyze the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.
You can prevent this by configuring your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for order data processing.
Your IP address is recorded, but immediately (e.g. by deleting the last 8 bits) pseudonymized. Thus only a rough localization is possible.
The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 para. 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our web presence.
The user data will be stored for a period of 7 years.
You have the possibility to subscribe to our newsletter via our website. To do so, we need your e-mail address and your declaration that you agree to receive the newsletter.
In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postal code.
Your rights You are entitled to information, correction, deletion, restriction, data transferability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated, you can complain to us [e-mail address] or the data protection authority.

You can reach us at the following contact details: Wave Trockensysteme GmbH, Stiegengasse 11, 1060 Vienna, 0043 699 15852848.

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